Authenticator app keeps prompting Experts in this category have extensive knowledge of multi-factor authentication and can provide customized solutions to unique problems. It is my college account I don't know what to do. We have MFA deployed via a conditional access rule. I’m sorry to hear that you’re having trouble accessing your account. This means the only time we’ve got the prompt from the Authenticator is by: 1. net Authenticator attached to your account: Login to your Account Management Security Settings; Click Disable next to "Always require authenticator for login" Resync the Authenticator Troubleshoot Authenticator App: If the authenticator app is causing issues, try re-enabling it and then disabling it again. : use Authenticator on your phone to approve this sign-in). When I call customer support Multi-Factor Authenticator (MFA) -- "don't ask again for 60 days" box isn't working. This can help resolve any issues related to app settings or updates. After the MFA prompt is approved the SharePoint app reappears, but immediately re-triggers the Microsoft Authenticator app to re-authenticate. A: If you have different verification, please delete the app from security information by following below steps: Nov 24, 2024 · Microsoft Authenticator - You can find expert support in the "Microsoft Authenticator" section under Microsoft Q&A. 4. There is no number in Authenticator. 5. Oct 29, 2023 · Dear Pamela, Good day! Thank you for posting to Microsoft Community. Oct 28, 2023 · When I click security info, it says I need to authenticate via the authenticator app. I'm running around in circles here. Mar 16, 2024 · I am using the Authenticator app for work purposes only, but it keeps asking me to authenticate for my personal email which is not associated with my work account. So, there is nowhere to go from here. I have never used an authenticator code Jan 19, 2024 · Dear Scott J112,. When I open the app, it first asks for authentication using the Microsoft Authenticator app on my phone (which it normally doesn't). " it looks like you want user to have continue having MFA enabled but not authenticator APP. Launch the Battle. Somehow, the authenticator app option was set even though it was not associated with a specific authenticator app. And then loops this. Please confirm if you turned off MFA in the Office admin center by navigating to O365 admin > Active users> MFA and disable for the user, or you can disable it in Azure AD by navigating to Users> Multi Factor Authentication, then disable. (Example: Google Authenticator, Microsoft Authenticator, and FreeOTP. The admin can also add another verification method like Phone/SMS for you. Jan 4, 2023 · Sometimes I get logged out of teams or outlook on my phone I click the little sign in button and it jumps me to the Authenticator app then a sub page in the Authenticator app pops up telling me to open Authenticator to complete the sign in but I’m already in the Authenticator app!? Jun 30, 2020 · When signing into Outlook using their Exchange account, the users are prompted to download and install the Microsoft Authenticator app but I'm not sure why that is. Make longer Mar 6, 2024 · Hello, One of our end users is being prompted for Microsoft authentication via the Microsoft Authenticator app instead of being prompted for Duo. Oct 9, 2023 · I am trying to add my Microsoft Work account to the Authenticator app, but it just keeps asking for a code from itself. Apr 18, 2022 · I have password free access on some devices and use the Microsoft Authenticator app to gain access to my email and apps. Azure AD says "Access has been blocked by Conditional Access policies. Jan 14, 2023 · Hi Mia, our emails began prompting us to use the Authenticator app in order to access our inboxes on desktop. If the issue persists, if there is no other admin to help you with this, please contact Microsoft hotline and the technical support team will create a service request ticket for you. Only their phone When I try to log in it says that it's sent a notification to my app, and that I've rejected it. They have been login to office. On the smartphone (my instructions are for the Android app), you have to open the Authenticator app. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy. But he is not receiving notifications while trying to access the SSO-enabled app which is under the new org. e. Install the Microsoft Authenticator. This will delete the account from the Authenticator app. Nov 8, 2024 · Hello, I have a user that is reporting that he's getting the Microsoft Authentication very frequently. When you try to add the account to the app again, it will ask you to get verification code from the Authenticator app. Thanks Dec 10, 2024 · Find the Microsoft Authenticator app and select it. Follow the prompts to set up the Microsoft Authenticator app. I have tried adding my phone number as a 2FA method, but is doesn't work. <--PII removed by moderator for your privacy--> May 26, 2023 · 1. Feb 7, 2024 · Trying to get access to my email but in order to log in, it asks me for an authenticator code from the Microsoft authenticator app. I am enabling the app on my iphone then go to my watch and enable the app there. Also, make sure that the app is up to date and that there are no issues with your device's settings. I either get this screen again, or nothing Apr 18, 2024 · The authenticator still keeps asking me to sign in to the deleted account and I cannot delete that account from the Authenticator. Microsoft Multi-Factor Authentication or MFA -- Change or Add MFA Method I keep getting MFA approvals from the Microsoft Authenticator app Multi-Factor Authentication (MFA) General Info Signing In to Apps That Use Drexel Connect on iOS Devices Mar 22, 2023 · According to your description, initially I have tried to find some official documents, if it can provide any suitable information for Microsoft Authenticator app related scenario. Aug 23, 2023 · Dear Thomas, Good day! Thank you for posting to Microsoft Community. Anyone had this problem? Is there any way to solve this. Adding to that, you need to confirm if you are the only users affected in case it has to do with the default security settings. ” No… Nov 14, 2024 · If you have a password for your Microsoft account, you can enter your password on the authentication sign-in screen and select I don't have the above information on the security authentication screen, which will prompt you to provide a new security authentication method, which will take effect after a 30-day wait. The access policy does not allow token issuance. Jul 2, 2024 · I've accidentally removed the authenticator app from my mobile. I can’t get into the app either because it asks for a code from the app…. The client environment Make sure that you don't have an account added in the Authenticator app when doing the procedure and also clear the cache on your browser. 64) on my Macbook (running Monterey) is not working anymore. I've been following the steps Configure Windows Authentication in ASP. My email is m***b@****. Jul 29, 2024 · I think my authenticator app has been disassociated from my email. Aug 23, 2024 · Hello bhavi kaur, Thank you for posting this case in Microsoft Community! Based on your description: You tried to setup authenticator app as it is needed for your college ID to sign in but it is asking for a code that isnt diplayed yet on the app stuck in an endless loop please help. Aug 1, 2023 · This is affecting a couple users and only in chrome. Hope this can help. Jan 17, 2024 · This disables all authentication methods and deletes the old phone. I select the option o… Oct 28, 2021 · Hi h2o uk . The logic should be: reset password -> Outlook prompt for password -> you input password -> but more information is required (i. You will then be prompted to configure a new MFA authentication method the next time you sign in so that you can do the set up afresh and add the new phone. Any advise? Thank you. Open the Microsoft Authenticator app on your new phone. . Sep 21, 2022 · App kept going in circles repeatedly. Feb 14, 2024 · Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. This loop will continue unless you don't approve the MFA prompt, and instead hit the button in Dec 29, 2022 · Microsoft Authenticator app does not seem to pick up the request to authenticate coming from the iOS Outlook App or Windows 11. We're using the Kestrel engine in combination with Kerberos. Then, go back to the Microsoft website on your system and click Next. Here are some troubleshooting steps to help you resolve the problem: - Update the Microsoft Authenticator App: Ensure that you have the latest version of the Microsoft Authenticator app installed on your mobile device. uk Sep 1, 2023 · I have a report from my user experiencing being ask to install Microsoft Authenticator app, as I have seen there is no skip for this option, this is experience after the user have enter his OTP (via SMS). How do I get an authenticator app? Download an authenticator app from the Google Play Store or App Store. So I downloaded the Authenticator and logged in to my account on there, but it says to open an Authenticator app to continue even though I’m currently on Microsoft Authenticator. Uninstall the Microsoft Authenticator app from your device. Clear your browser cache and cookies. May I please confirm if you tried to clear the cache and data of the Teams app. Jan 4, 2022 · I can’t login to my emails on outlook as it said I had to open Microsoft Authenticator and login through there. When I open the authenticator app, I am asked to add my account to the app, and when I try to do this, the authenticator app tells me I need to verify using the authenticator app. Hello OmarA10, I'm Shalom and I'd happily help you with your question. I cant even login to register a call on the company account as it is asking me for a code so have to use an alternative account. The apps sync just fine once I go through the authentication process. When I try to sign in to the client environment I am not being prompted in the authenticator app. Thanks. 4 days ago · I keep trying to sign into my 365 accounts but it always asks for a code. I just want to throw out there (since I found this while searching, and I wouldn't want to leave a DenverCoder situation) that the user may not realize their phone is not connected to the account properly, because the MS Auth app doesn't look particularly different in some cases. If i want to add my work account, it tells me to verify via the authenticator app. It's an endless loop. When I open the Authenticator app it asks me to verify myself via the app? It is an endless loop of asking me to verify myself. I'm logged out of all the Microsoft services. The app does not respond. Then I have to click Use Password instead and it prompts me for the password, pings my phone, and Im logged in. The App is asking for a QR scan while Office 365 is asking for a security code. There’s no prompt for additional options, and I’d like to reset the Authenticator app so I can add my account again on my new device. that I can’t get into. Feb 21, 2024 · Trying to access my email and it is suddenly asking me to get the authenticator app. Sep 13, 2024 · I do not recall setting up MFA through the Authenticator app for this account. I want Microsoft to stop asking my user to install an Authenticator app without disabling their MFA settings. Go to Menu ellipsis in the upper right and select Edit Accounts. Then you need to go to Microsoft Authenticator App and remove your account if showing on your IOS device app. Microsoft edge does not force it users to download and set up authenticator app. If you are using app passwords for authentication, make sure you are using the correct app password. The authenticator app requires an authenticator code to sign in, which can't be viewed unless i'm signed in. I tried changing my authenticator settings but no luck. You can also follow the recommendations shared in this thread. Apologies for any inconvenience this may have caused you, after doing some research I found a similar thread to your you may refer to the solution shared in microsoft authenticator app gives 8 digit code instead of required 6 for azure Jan 17, 2023 · The user did that. As well as, reset multi factor authentication in order to Authenticator and teams will sync up. Edit,: I believe that's the case at least if I remember it right. Authentication app: Use a third-party authentication app to generate login codes. This change will take place on a rolling basis over six weeks as part of ongoing efforts to improve security. 2. Oct 15, 2024 · The app keeps asking me to use an Authenticator app to log in. Feb 12, 2023 · I got a new Google pixel 7 i had a Google pixel 6 pro. May 13, 2020 · I received a call today for one user that experience an excessive amount of MFA prompts. Nov 9, 2024 · I have all the admin login details for my business, but I'm unable to log in because the Authenticator app keeps looping, asking me to enter an access code for a device I no longer have access to. Starting teams: Switches to authenticator app: Loads in Authenticator: Back to Teams: Back to authenticator again. Mar 17, 2024 · I am the only admin and have a new phone but cannot set up the authenticator app - it keeps asking me for a code and I am going round in an endless loop. Alternate Sign-in Method: If the Authenticator app is not working, try using another sign-in method, such as receiving a code via text message or email, if available. After entering the email address and password, a screen pops up that tells me to open the Authenticator app and approve the request there. Good day! Thank you for posting to Microsoft Community. The authentication app kept telling me to open the authentication app and enter the code even though I was ALREADY IN THE AUTHENTICATION APP! So stupid. Dec 4, 2023 · I installed Microsoft Authenticator on my new phone, but I can't log into any of my accounts because it keeps asking me to input the number shown on my screen. Sign in to your account using your email address and password. However, I am not getting a prompt to enter the number when I open the app nor am I getting a notification to approve the sign in. I use an institutional account from university and now I can’t activate or even log in to 365… Apr 27, 2022 · The problem is that the authenticator app is asking for it’s own code, to set itself up. Click Save to apply your changes. 5. The prompts came in sometimes during late night (bed time) and weekends while we are not work duty. Could this be a glitch from the app itself? Jun 20, 2022 · The Microsoft authenticator keeps falling off corporate account and constantly needs to get uninstalled and reinstall, even factory reset the iPhone. I enter the password anyway and it just re-prompts for the password. Nov 13, 2019 · I downloaded Microsoft Authenticator App again, since I deleted it the first time which was my mistake. created. For mobile device scenarios, make sure your users use the Microsoft Authenticator app. Add your work or school account to the Microsoft Authenticator app. When I click "Passwords" section on the microsoft authenticator app, I see a button that says "Sign In". But UI shows Approve Sign-in request page. when I installed and opened authenticator app for code, the app itself asking for the code. Outdated app version: Using an outdated version of the Microsoft Authenticator app can cause issues. Aug 22, 2022 · I'm trying to add my work account to the Authenticator app using the app itself. Reset my computer. There is also an option on Teams that you can select if you are unable to access the authenticator app. Not sure what lovely bit of coding this is, but I need a work around so I can access my own stuff. Thank you for posting in Microsoft Community. You can also check MS FAQ - Microsoft Authenticator FAQ - Microsoft Support Some people in my company keeps beeing prompted to insert the code from authenticator eventhough they have not even setup the authenticator. Mar 19, 2024 · Once I did that, my phone kept switching between the Teams app screen and the Authenticator app screen. This is the prompt on my computer I get in a loop. " and it (unsurprisingly) shows password authentication. Later you removed the account from the Authenticator app and your account is no longer added in the app now. I try using aka. Now on my Google Pixel 7 i enable biometrics within the authenticator but it ask me for my pin each time instead of using my biometrics why???On my Google pixel 6 it does ask me for biometrics!!! Jul 24, 2023 · I am trying to sign into teams and it keeps asking me to enter the number displayed on the screen in the authenticator app. Enable 2-step Sep 22, 2023 · 3. Hence the issue I cant login. It will ensure all the data is restored. 3. Hence, I cannot sign in. Jan 28, 2023 · Also, I can't take a screenshot on the microsoft Authenticator app without it capturing a black image (thanks,) so here is an extremely low resolution webcam picture of my phone screen. I have deleted the App, re-installed the App and looked through every setting and I still cannot get it to work. Meanwhile, since your concern is relevant with MFA and Microsoft Authenticator app and as we have dedicated Microsoft Q&A forum Jan 19, 2023 · It pings my phone and asks me to approve, but if i do it fails. There's an option when you're enabling authenticator if you want it to authenticate you every login or every 30 days. therefore stuck in a loop with no other options to verify myself. Sep 28, 2023 · On September 15, 2023, we’ll begin prompting your users who authenticate using SMS and voice methods to set up the Microsoft Authenticator app when they sign in to their work or school account. Nov 26, 2024 · Open the Play Store or App Store on your mobile device. It's obviously sending them to the old app. Ensure the app is unlocked and look for any pop-up windows or prompts within the app. If you are fine with pure NTLM authentication, try to get rid of all other but the NTLM authentication provider of the windows authentication settings in IIS. Feb 1, 2024 · Hi William, Thank you for posting in Microsoft Community. He receives notifications only for apps under the Home organization. Dec 29, 2017 · The apps keep asking my password for the work account, which has multi-factor authentication enabled. This is expected as the prompt itself clearly shows it is not using Modern Auth. What to do? Had the same issue but was able to resolve it by removing the 2 old accounts from the "accounts" section of the "Android Settings" on my phone. Jul 28, 2023 · In entra id --> Identity --> Protection --> Authentication Methods, then review Policies, Registration Campaign, and Settings, make sure Microsoft Authenticator is turned off or disabled in all three (facepalm). Dec 29, 2022 · What security and privacy part are you on about, I don't anyone has understood I word I've said since reaching out for help, I haven't even got past adding an account it will not let me it is asking for authenticator code to set up authenticator app, can someone that understands that please comment an answer Apr 30, 2020 · In attachments you can see how it just switches between Teams and Authenticator app. If i select the don't use authenticator option, it still directs me to verification via the app. Note: At least one of these authentication methods must be selected. As an Admin, you will have to reset MFA for that user through the Entra admin portal. Network issues: If your device is not connected to the internet, or if there are network disruptions, the authentication process might fail. We are glad to assist. And I can't seem to login back into the app and it keeps asking me the code to login. Hi Sai . In a frequency higher than the usual. Sign in to your accounts using the Microsoft Authenticator app. Chrome has been uninstalled, deleted local app folder, reinstalled, cleared cache, cleared browser settings but it still appears even in incognito mode. 1 API with Windows Authentication in IIS 8. This situation may happen if you added your account in the Authenticator app in previous. Cannot imagine how that happened. I want it to remove the extra step and just let me use password. He can't sign into the account on the authenticator app as it asks for a code from the authenticator app itself. net App; Click on the Settings icon in the login screen; Select Use Last Status If you have a mobile Battle. Upon trying to sign back in I'm directed to the authenticator app where it asks for a code, so I click Get Codes in the top right of the app to receive the 6 digit code. Reinstall the Microsoft Authenticator app. There is no sign in to approve. It only shows the unsuccessful sign-in activity on the recent activity page of the account we’ve used. It sounds like you're experiencing a common issue where the Microsoft Authenticator app is asking for a code, but you can't access the code because it's generated within the app itself. Learn more about the step-by-step instructions on how to resolve common two-step verification issues during registration. Sep 3, 2021 · For example: "enter email address: *** Email address is removed for privacy ***" "ok, authenticate using microsoft authenticator" then the number comes up, i confirm the number and sign into authenticator with my faceid, then im redirected back to the mail app where it shows it has signed into my personal email address "*** Email address is Oct 19, 2023 · If you don't like to use Authenticator app, you need to change your verification method---you need to change the verification method from Microsoft 365 portal instead of just deleting account from app. Removed the two-step authenticator from my Microsoft Account and then re-enable it. Common questions about the Microsoft Authenticator app - Microsoft Support Mar 30, 2020 · Yes, we do aware when access MFA, will always receive a prompt. If still not working, you may re-install Microsoft Authenticator App and also contact your Office 365 admin to do MFA reset for your account. Based on my search results, it seems like you’re stuck in a loop where the Authenticator app is asking you to authenticate using the app itself. Sign in to your accounts using the Microsoft Authenticator app - Microsoft Support. When I click "I can't access the app", it leads me to a page where is saying: get code from the app? Which is weird. My watch then shows the message “Keep the app open on your phone and respond to any prompts. ". Oct 10, 2024 · Keep the Show option to remain signed in option enabled and guide your users to accept Stay signed in? at sign-in. Here's a simplified approach to resolve this: 1. I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. Amazon Two-Step Verification adds an extra layer of security when you login to your Amazon account. Here are the steps you can follow: Install the Microsoft Authenticator app on your new phone. To do this, go to your phone's Settings, then Apps, find the Teams app, and select Storage. I go to the app and it authenticates with FaceID but then it still doesn't prefill when I go back. So, I click the button, to sign in. They are being prompted for Duo when accessing OWA so not sure exactly why this is only happening on the Outlook iPhone . What an awful experience. NET Core 3. Since it would present a login page, but killing the app and restarting could avoid it, it seemed like the login page was being shown when it shouldn't be. I tried: 1. After this, it asks for my password. Apr 2, 2024 · On the app I am told to enter the numbers shown on screen into the authenticator app, which is impossible because I am currently on a screen in the authenticator app which won't let me leave unless I cancel the request to login. I do understand your concern here, yes, Microsoft recently made changes to security default and enforce all Microsoft 365 business users and the Outlook mobile app that requires users to set up Microsoft Authenticator for added security. If the above still does not fix the authentication issue, then its best to reset the authentication method Aug 10, 2023 · The problem is that I dont have my school account in the authenticator so i'm not sure why it asked for it. 1] Clear app cache and cookies for Microsoft Nov 21, 2024 · Based on your description "How to disable prompts to enter 2FA code on MS Authenticator app. Click the X next to the account you are setting up again. However I randomly get popups from Microsoft Authenticator asking me to approve access when it is not me signing in. This issue persists even on my currently logged in account, when I try to view the security details of my account. Feb 19, 2024 · My account got added to someone else's personal authenticator. I have no other option of logging in other than the authenticator app. Apr 28, 2023 · I got in the habit of killing the app if I saw a login page, and re opening it to use fingerprint instead. But i don't get a code. So, we can’t give it a code that we don’t have access to. Mar 9, 2024 · When you login into the app, ensure not to sign in; instead, use the recovery option of the authenticator app. I've been unable to relink it because the authenticator app keeps asking for a code I don't have access too. This issue is faced on chrome, Microsoft edge is working perfectly fine. But we are receiving this random MFA prompts when we are not accessing to any our office application. ms/mfasetup but again it asks me to log in and use my authenticator code. I even tried to add my school account into the authenticator app so that I may receive the verification code but in order to add my school account into the app, I need a verification code from the app. Frequently asked questions (FAQ) about the Microsoft Authenticator app. Oct 10, 2024 · Check for Prompts: Sometimes, the app might not immediately show the input field. There is an option: 'I can't use my MS Authenticator app right now’ 6 - When clicking on this option, there are 3 alternatives: A. So When I download the authenticator app, I try to log in, and it AGAIN asks for a verification from the app? I have not event logged in . It works for my employers' Teams environment. com before, however some action got those prompts without the option to setup one. Then you can re-add account and do authentication if working fine or not. It once again prompts the MFA verification methods after entering the password. I have tested adding their M365 mailbox to my Outlook app on my iPhone and the Microsoft Authenticator prompt is coming up also. When I log in, it is asking me to verify, then it asks for a verification from the app. I've tried the following suggestions but they are all band-aid solutions: Check for Updates: Make sure both the Teams app and the Authenticator app on your iPhone are up to date. Tap Offload App to clear the app's cache and data. Sometimes, outdated apps can cause compatibility issues. Secondly, Use a Different Sign-In Method: If possible, try using an alternative sign-in method like a text message or email verification. There is no option for me to use a different sign in method. Recently we added a new client and we were presented with “Enter The Code Displayed In The Authenticator App On Your Mobile Device” when signing in. Reinstalled the Microsoft Authenticator app. co. Oct 6, 2018 · Robert Woods I resolved this by first disabling iCloud backup within the authenticator app's own settings then removing the relevant MS account from the app, finally removing the authenticator app as an authentication method from the individual MS account management area web login. In logon logs in admin center, this user have logon alot of times in the same minute. I do not have the text phone number option. Apr 6, 2021 · I want to update my recovery email address (not my main one) but when I log into Hotmail and try to change it, its asking me to approve a sign-in request on my Microsoft Authenticator App but when I re-installed the App on my new iPhone the app asked me to add an account, so I select 'Personal' then I'm given the option of either scanning a QR code or signing in with Microsoft. Sep 8, 2023 · May I please double confirm if you tried to remove Microsoft Authenticator app? If not, please kindly try to remove Microsoft Authenticator and check if there is any difference. May 1, 2024 · Having same issue for couple of days, every time open any office 365 app its asking for MFA code, even open same app couple of mins ago. Eventually, after multiple errors and cancelling out, the outlook app magically appeared to have been set up. Dec 14, 2023 · 3. Approve a request on my MS Authenticator app – I am already here, and I can't use it… Jun 24, 2024 · I cannot login to my Microsoft account on my phone because it keeps asking me to verify myself via the Authenticator app. Got the QR code and the rest of the process went smoothly. I get login prompts from various apps (more often from outlook and onedrive, less from onenote and others) every day on one of the devices. Help. Jan 6, 2022 · Microsoft Authenticator app . Jan 24, 2023 · To update your two-step authenticator on your new phone, you will need to transfer the account to your new device. After entering your password, you'll need to enter the code generated by your authenticator app to sign in. Aug 30, 2022 · Since this morning, the Outlook app (version 16. Whenever I select the option to fill with an authenticator password, it comes up with the below screen. Sign in to your Microsoft account on your new phone. Once done, this should enable passwordless authentication. I've reviewed our conditional access policies that these users would apply to and we have that they need to use an approved application. This works fine. Apr 22, 2023 · Issue with Authenticator App: I received a prompt to sign back in to my 365 account on my Microsoft apps (Outlook and Teams both). I download the app and try to log in, but it again asks for an authenticator code. I can only assume it means the new app is sending a code to my old phone and asking me to enter that number. As per your mentioned description about "Authenticator app can't login" Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information about your mentioned concern. If there is any update or you are using other product or subscription, please feel free to update me. Reset my phone. This app is a broker to other Microsoft Entra ID federated apps, and it reduces authentication prompts on the device. Sep 10, 2021 · Well, I am already on the Authenticator app. Jun 26, 2020 · I'm trying to setup an ASP. Sign in to the Microsoft Authenticator app by scanning the QR Code displayed on your system. I removed his work account on the app and re-registered him but apparently it persists. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information ab Feb 27, 2020 · The user launches the SharePoint iOS app, which triggers the Microsoft Authenticator app to authenticate. Like part of the Teams app considered me to have a valid login, but some code did not. Make sure you have the latest version installed. How to make this less frequent?** Hi I installed the authenticator as my email was found on the dark web. Nov 27, 2023 · If you use the Microsoft Authenticator frequently it can be really annoying to have it not popup prompt you for the code when you’re trying to sign into something. If I select to get a code a different way, it still just says either send a notification to the app, or use the code on the app. But it's asking for the password every couple of minutes. He set up the MFA device. 1. Using an authentication app for two-factor authentication on Facebook Setup Facebook login recovery codes Get security code for two-factor authentication to log into Facebook Try uninstalling the Microsoft Authenticator app from your device, restart your device and reinstall the app from the official app store and set it up again. Jan 10, 2024 · That fixed my problem. Removed the authenticator option, then re-added it. Sep 5, 2023 · The reason why users are only prompted to set up Microsoft Authentication app and not being given the option to input their own phone number for MFA can be that Microsoft may limit or block voice or SMS authentication attempts that are performed by the same user, phone number, or organization due to high number of voice or SMS authentication Sep 11, 2024 · When opening the authenticator app to authenticate login to another app, the authenticator app keeps asking me to open the authenticator app when it is already open. May 20, 2020 · Configure mobile app is now on the screen with the QR code. I have clicked on the link which states 'I don't have the app available' and use 'another method', but it always just returns to asking for a code from the authenticator app. Uninstall and reinstall the app: Uninstall the current version of the Authenticator app from your device and then reinstall it. In this forum, we are Microsoft consumers just like yourself. You'd probably fine it on the old school website account settings. Looking at the sign-ins report for this user we have confirmed the IPs that i see is his external IP but there is a lot of failures and interrupted. So we additonally set up the SPNs and added Negotiate. So, the steps listed are unhelpful. ) Text message: Use Text message or SMS to send login codes. For additional information Common problems with the Microsoft Authenticator app. NET Core on MSDN. Jun 3, 2021 · However, we didn’t get any prompts from the Authenticator app to approve that sign-in activity. We really appreciate you sharing this thread, because in fact, this additional method of authentication (authenticator) protects your Microsoft account, which is why we recommend that users try two-factor authentication and add authenticators as an additional means of authentication in the first place. Oct 28, 2023 · Signed out and then back in again on the Microsoft Authenticator app. whenever I try to log on to Microsoft using my work email, the authenticator app redirects me to login on the website and when I do it asks me to authenticate myself, which is what brought me to the website in the first place Sep 15, 2022 · I have set up the Authenticator app correctly. Oct 29, 2022 · So if you try and use an outlook or exchange account with Apple Mail, if you are using two-factor authentication (2fa) on the MS account, that you can set up the account and it will work after getting a prompt on the authenticator and ok'ing it, but that eventually you will begin continually getting messages from Mail to enter your Exchange password. Nov 23, 2024 · Why is Authenticator App not working with Apple Watch? I am having an issue with the Authenticator App working on my Apple Watch. Finally, add the account again and turn authenticator backup Nov 21, 2023 · Microsoft Authenticator is asking to download the app, whilst on the app Setting up a user with MFA but they do not have any access to a computer/laptop. Oct 4, 2024 · **duplicate thread: I installed the Authenticator, it's constantly asking for password. How to reset 2FA for a user Jan 19, 2023 · I installed the authenticator app and added my personal account info. I also cannot log into the security settings as it asks for a code match or a 6-digit code again from the authenticator app. Greetings . – Jun 10, 2023 · Hello Josh, Welcome to Microsoft Community. Jul 3, 2024 · Earlier this evening I noticed that the authenticator app no longer lets me autofill passwords. As per your mentioned description about "Authenticator App was on a different phone I no longer have. It's driving me insane. If you have to use kerberos, then you need to register some SPNs in case the app pool is running under a technical domain account. ifbr njtl yngre spjk nwvvco sypfy pnfeb jezuutr assa voztzj
Authenticator app keeps prompting. It is my college account I don't know what to do.
