Xfinity flex not loading apps Find answers to your FAQs about Sling TV on Flex and X1. Can I use the Xfinity Stream app as an Xfinity Flex customer? Learn how to troubleshoot with your Xfinity Stream portal and app. I was able to get the Flex box setup correctly, and also installed the Peacock app, which also worked. This is a recent issue. Xfinity Flex and Xfinity X1 provide support for popular apps, including big names like Netflix, Amazon Prime Video, iHeart Radio, Pandora box, and more. if you try to search for a title/artist within an app (netlfix, spotify, etc) it will boot you out of the app back to the main screen (and not find anything) some apps seem to register extra presses- for example selecting the search bar in spotify now automatically enters Hmmm — I'd see if uninstalling the app, unplugging from power for ~30 seconds, and reinstalling helps keep the app from crashing. get corrupted and cause the app to crash or not work properly. Mar 12, 2024 · The Paramount Plus app is no longer available to select from the menu after the most recent Flex box update. Dec 18, 2024 · It's the same thing Xfinity did a few years ago with no longer supporting the Xfinity connect app. The easiest way to active, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Jan 18, 2023 · Youtube Tv App on Xfinity Flex Device not working for background feature. Aug 17, 2023 · The Plex player app on the Xumo/Xfinity platform is available for accessing our free, streaming content. If this does not resolve your issue please let us know, our team is here to help. I have an older Samsung Smart TV and have read about issues with Xfinity Stream and the TV, but I'm using the Flex box connected to the TV and not an app on the TV. Jan 3, 2021 · To cast select apps’ content from your mobile device to an X1 TV Box or Flex streaming device, you’ll need the following: A supported Xfinity Gateway with Xfinity Internet service. Sep 22, 2023 · You're welcome @user_7dc4f3 👍 I recommend opening up the Xfinity app and using the Xfinity Assistant to troubleshoot. if I try to run my phone on WiFi it will buffer and not load internet pages or do it very slowly from time to time. I've logged into all of my streaming apps, Disney+, Peacock, Prime, etc. Netflix is the only app that is not working, as I have been able to stream on other platforms (Hulu, prime video, etc. Xfinity For full functionality of this site it is necessary to enable JavaScript. Press the Xfinity button on your remote. Jun 10, 2022 · The problem is not an internet connection issue or an equipment issue. One of my TV's HBOMax app won't load. I used the chat option on the Xfinity mobile app and approximately an hour and a half later I am now watching Netflix. /articles/fix-flex-using-my-account-app that's great information on how to fix your Jul 24, 2021 · At least xfinity should place all these events into "on-demand" that we can't get via the NBC sports app. I have the issues using the xfinity remote going through the x-1 box and resets don’t work and cables are tight. The issue is effecting ALL Xfinity customers, with the flex box, who attempt to sign in for the first time to their Hulu accounts. Now go out of peacock by clicking guide button on the remote. Feb 28, 2023 · Tubi stopped working on my Xfinity Flex (Error code Apps 04035). Comcast/Xfinity as an ISP does not block personal media servers. I tried restarting the box and, when that didn't work, I did a System refresh and that also didn't work. Then you will need to locate and click on the "Direct Message" icon located in the upper right corner of this page. Learn about the Fandango at Home app on Xfinity X1, Xfinity Flex and Xumo Stream Box from Xfinity. This player app is designed specifically for accessing the free streaming content that Plex provides. Jan 17, 2025 · However, sometimes when I go to the Xfinity app I have to turn off wi-fi to get it to load on cellular and then often it says everything is working properly but sometimes the app says "cannot test the device". The easiest way to get to the MLB app is by saying “MLB app” into your Xfinity Voice Remote. I don't use Xfinity's email service for that very reason anymore. Other times the app locks up with a blank white screen and I have to turn the phone off and back on. Nov 28, 2024 · Please send a direct chat message with your full name and complete service address to “Xfinity Support”. Oct 30, 2024 · Take Advantage of Xfinity Flex: If you have an Xfinity Flex device, you can use it to access Xfinity Stream and other streaming services. Would love an easy fix for a se Find out more about our free X1, Xumo Stream Box, and Flex apps. When I go through my tv apps WiFi or ps5 the apps work without a problem. Feb 3, 2022 · Last night it would not load at all so I switched to Roku, launched the app and enjoyed the view Coda with no problems and completely uninterrupted. Learn more about BritBox App on Xfinity X1, Xumo Stream Box, and Flex. Disappointed. Learn more about Paramount+ app on Xfinity X1, Xumo Stream Box, and Xfinity Flex. They say my Xfinity speed and gateway are fast and have good signal though. Apr 16, 2021 · I have the xfinity Flex Technicolor TX061AEI streaming box connected through HDMI to my TV. If you want to upgrade to Peacock Premium Plus, which is the ad-free version, visit peacocktv. For a month everything worked fine but for the last week the paramount+ app will not play programs. Jan 26, 2024 · Service outages can affect your Flex box’s functionality: Use the Xfinity My Account app or visit the Xfinity Status Center online to check for any reported outages in your area. The set top box required a system refresh for the correct data to display, which had to be done via unplugging the cable box and the modem due to not being able to do so from the remote or the website apps. 4. Pressing the home button, or other buttons on the Xfinity remote does nothing. Please send us a direct message with your name and service address, so we can assist you further. Learn about the QVC/HSN app on Xfinity X1 and Flex. I. I can't say for sure but I think it would be really helpful if there was a way to clear cache for a specific app and not have to completely reset the Flex causing all apps to go back to square one just to fix one app. Note: The Plex app for Xumo/Xfinity does not support the ability to access personal media from a Plex Media Server. Power Cycle Your Router. Check and see if theres any news of issues for Netflix Hulu HBO Disney BBC etc. Nov 5, 2023 · To send us a Direct Message, you will need to sign in to the Forums if you are not. This is what all the links posted are talking about, cable boxes, not their ISP. Xfinity Flex. But on both my iPad and iPhone it just gives me a screen saying Use your device as a remote control, et May 11, 2022 · @XfinityJoshuaE I've used the app to troubleshoot, I've checked the firmware version, I've restarted the device countless times, I've restarted both my router and modem, I've power-cycled every device in my house, I've reset everything to factory, and the Flex device still can't run a single app for more than 5 minutes without crashing back to the main menu. Clicking that gives me the same third party message and Learn about the Sirius XM app on Xfinity X1 and Xfinity Flex. Mar 7, 2021 · Flex box does not have an App Store to try to download VRV, Crunchyroll, etc. Explore Xfinity On Demand: Discover a vast library of on-demand movies and TV shows, including recent releases and classic favorites. What troubleshooting steps have you taken? I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step. Dec 20, 2021 · I'm also having this issue regularly while using the YouTube TV app on Flex. Need additional support? Ask Xfinity Assistant. From here, you can: Dec 30, 2023 · You should see a lot more apps on the X1 platform. ) On the Xfinity FLEX Streaming box the main apps cannot be removed !! 2. Learn more about the Spotify app on Xfinity X1, Xumo Stream Box, and Xfinity Flex. Not being able to arrange and/or remove the apps that show up on my FLEX home screen is very inconvenient. Jun 16, 2024 · I just set up Xfinity Flex to watch UEFA EURO 2024 soccer through Fox Sport. work just fine. Nov 28, 2022 · Xfinity Flex and Xfinity X1 customers have access to Peacock Premium, which is included at no additional cost (a $4. Navigate to the “Account” section. Dec 20, 2021 · Hello, @user_cef423. This article provides an overview of how to use the Xfinity app, including what features are available to Xfinity Internet and non-Xfinity Internet customers. I can launch the app and it displays the Apple TV logo but then goes black and never gives me the option to log in. I have mine hard wired so not using WiFi. Learn how to navigate, watch music videos, and get answers to FAQs about the Vevo app on Xfinity X1 and Xfinity Flex. Same over here, when I open the MLB App on Xfinity Flex it just pulls up the opening screen with an endlessly spinning baseball. The Pluto app on X1 needs to be refreshed or reset somehow. Deregisted and registered multiple time along with flex box power cycle. I tried all the other suggested troubleshooting Learn how to resolve the error code APPS-04154. Hulu network team told me the issue is being Jul 29, 2023 · I have the Flex Xi6A. 5. Here is a direct link to the Xfinity Assistant. Stream AMC+ on the app to watch award-winning shows and fan-favorite movies from AMC networks. X1 Customer reviews. App worked and I logged in but it does not show my library option in the app. We have made changes to keep employees safe so response and call times may be longer than usual. Nov 17, 2022 · The discovery+ app will no longer load when attempting to access it via the Xfinity flex box. The tech came an replaced cable from wall to gateway. Have you tried to Clear Locally Stored Data From Your X1 or Flex Streaming TV Box and then accessed the app again? Oct 16, 2023 · It doesn’t do it on my phone if I can get enough cell signal strength. I think the last update to Pluto's app messed it up. I'm able to browse episodes, it even plays the preview clips but when I select an actual episode or movie to play, I get an error message that says try again later or it just loops me back to the app May 1, 2023 · When the apps fail to load on Xfinity Flex, the most common cause could be an unstable internet connection. Apr 14, 2022 · Just yesterday Pandora stopped working on my Xfinity Flex device. This has been going on for at least a month now, so the app has been essentially worthless to help me manage my home network. 99 per month value). I have reset my cable box, got into my Prime Video app, and logged out of this device and logged back in but I continue to have the same problem. It worked. The only way to fix it for me is to restart the Flex device but this is happening numerous times a day. Dec 20, 2021 · I've also been experiencing this issue since the YouTube TV app was introduced on Flex. Please visit Complete a Factory Reset on an Xfinity Flex Streaming TV Box if you wish to perform a reset of the box. All other apps work on the flex. With your remote, choose the Sign Up Now or Login button. Learn about Xumo from Xfinity (formerly Flex) below. Directly below are what I assume to be popular apps: Peacock, Netflix, Hulu, etc. Everything is typed correctly. The Xumo box allows me to go to settings> apps / subsc Been having an issue with the MLB App on the Xfinity flex box since August 2. Learn more about our paid Xfinity X1 and Xfinity Flex apps Apr 10, 2023 · Prime Video not playing video thriugh Flex box. Jun 8, 2023 · I just got a flex box and can get to the home screen and apps front page but every time I try to stream any movie or episode all I get is the spinning circle. Mar 31, 2023 · We have confirmed this LG tv is compatible with the Xfinity stream app by contacting Xfinity support. Oct 7, 2023 · Thanks for reaching out about AppleTV+ not playing videos as it should. It’s too small. Comcast/Xfinity as a cable tv provider does. I tried rebooting and updating my Flex device, logging out and in of my account, and forcing an app update but none of these solutions worked. The issue is the x-1 box not loading up apps. May 20, 2024 · Thank you for visiting our official Xfinity Forums Community support page. We are having the following issues and were sent to this forum to get the issues resolved by Xfinity customer support. The three loading dots at the bottom for a few minutes but they go away and it’s just the logo and after a few more minutes it crashes. It is surely possible that she did not hear my audio anymore (after 45 minutes with no issues) but I checked to make sure that I had not accidentally muted myself and I did not. Service: Hulu with ads Steps taken: I already went through the system to see if I could update the app or reinstall or whatever and it's not an option. We should be able to assist with adding those different subscriptions but not bundled together unless we have a promotion available. Next, click the "New Message" (paper & pencil) icon, type "Xfinity Support" in the to line, and select "Xfinity Support" from the drop-down list. I’ve talked to customer service chat bot multiple times, called customer service (they tried to send me a whole new router) nothing is fixing it. When prompted click user account you want to use. May 20, 2020 · After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu. With the Xfinity Stream App being the issue, are you also experiencing errors when using the mobile Xfinity Stream App or Xfinity Stream web portal? Question I currently have the xfinity flex streaming box but saw they have a new streaming box called Xumo ? Want to know what all is different with this streaming box also can anyone tell me if the new Xumo streaming box if it will stay playing all night without going into nap mode like the flex does I like to play a long YouTube playlist at night ands hate when my flex stops playing and goes Nov 28, 2023 · @user_hmfh09 We appreciate you taking the time to reach out to us here on out Xfinity Forums. Enjoy your favorite streaming apps all in one place with Xfinity Flex including with tons of great content for every Xfinity Internet customer. This is the only app where this happens, even videos on YouTube work fine. I do not have this problem with any of the other 2 tvs in my home. Jul 2, 2022 · Dear XfinityJosephB - Did you pass the request for PBS Passport app along to the correct internal department, and what was the response? Like all of the others requesting Xfinity/Flex to add the PBS Passport app, I don't understand why you don't have the PBS Passport app already. Sign-in is required with an MLB free account or premium membership. 7. Apr 3, 2020 · I do not have this problem with any other apps such as Netflix or Youtube. In the past, viewers could watch all the ESPN+ content, as well as the actual ESPN channels (ESPN, ESPN2, ACCN, SECN, etc. Xfinity should just remove them from the channel list and not even pay them anything. Learn more about the Netflix app on Xfinity X1, Xumo Stream Box, and Xfinity Flex. May 12, 2022 · Have you tried restarting your TV box since this has happened? To do this, please remove the power cord from the wall plate (not the back of the cable box), wait 60 seconds, and replace the power cord. Select the Disney+ app tile. Dont use app under featured. Wednesday, August 28th, 2024 3:03 AM. See whats available on your Flex device now. Jul 21, 2024 · Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message Oct 9, 2023 · The data usage on my account appears to have returned to close to it's previous figures for the current month and previous months. Jan 4, 2023 · The YouTube TV App crashes after 30 minutes every time like clockwork when i use the Xfinity Flex Box. Mar 19, 2022 · I read all your comments in this thread about getting FuboTv app as part of the downloadable apps in the xfinity Flex, but unfortunately I am like all of you, an unsatisfied customer that uses FuboTv as main tv source and unable to watch it thru xfinity flex. Jun 19, 2022 · Xfinity app not loading The Xfinity app continuously hangs on my Samsung S10, then eventually times out telling me "that didn't go as planned," try again. Xfinity Flex automatically connects to the internet using xFi. Swapped out the flex box with a new one, same issue. At this time, you are unable to remove or delete apps from the Flex box. Find out more information on how to watch live and on demand tv with YouTube TV right from your Xfinity Flex streaming TV Box. ) I have the same issue and spent hours with both Xfinity & Hulu Network support (tier3). Doesn’t matter what app is being used. Hand-tighten all cable connections to make sure they're not loose. Oct 29, 2021 · 3. Hi there, not 100% sure if this is the right place to be asking, but is there a way to organize the apps that appear on my home screen? At the very top of the screen is the rotating list of recommendations. I am an Official Xfinity Employee. My inte HBOMax won't load on 1 of my tv. Paramount Plus can only be accessed to via voice commands. Apr 2, 2022 · Enjoy your favorite apps. i logged into the Apple TV app from my firestick as well as my PlayStation Store and when the Apple TV app comes on, the library caption is at top with the others. Can this get resolved soon please. Aug 31, 2023 · I also want to make sure we are respecting your time and not repeat the steps you have taken previously. Mine will sometimes go for 45 mins before rebooting to the home screen. The app loads but I cannot select a station and get it to play. Have you already attempted to refresh that application by rebooting your cable box? You can do that reset from either the Xfinity app or my account app, or remove the power to the box for 20 seconds. Learn how to use the Local Now app on Xfinity Flex and X1. I then cleared the cookies so that i can sign in but it just sits there spinning and does not take to the sign-on page. There is a good chance this resolves the issue! Aug 4, 2021 · Depending on the app you will see a code to confirm the setup and you may need to enter it on a webpage to complete the pairing to the Flexbox on some apps as well. This app is the entire reason I wanted to get a Flex and I'm really disappointed it's not working correctly. I have Gmail and I have used it for many years now. Aug 28, 2024 · Xfinity Community Forum. This is because you can run a diagnostic check on your service and refresh the system that operates your Xfinity Flex equipment. Aug 19, 2024 · Now, I’m not sure if this was a ruse to get me off the phone and to get me to stop seeking support on an issue that I continue to have. If you are being billed for any apps you do not need or want we can always help manage anything you can not using your voice remote! Jan 10, 2022 · Sometimes people want to just move a cursor and not deal with misunderstandings from voice recognition software. You should add them to the apps. Mar 15, 2022 · It attempts to launch if I use voice input "Open Plex" (it gives me a message about "loading a third party app" and displays a black screen), searching for it says No results found for "PLEX" - but under "All Results" there's a blank cell that I can click over to that says "Plex App". For immediate assistance, check out the Xfinity Assistant. FAQs General. Jan 6, 2023 · I just got a flex box and am trying to get Apple TV to work. Fix it Sep 20, 2020 · exactly . Jul 5, 2023 · My eyes are getting bad and I can't read the tv screen so I need to use the Remote app. One thing that might be the issue is that The app isn’t compatible with Flex Xi5 streaming TV Boxes. Supported Gateways: Arris or Technicolor XB6, Arris or Cisco XB3; An eligible X1 TV Box as part of your TV subscription, or a streaming device with Xfinity Flex Watch the Disney+ app on Xfinity X1 and Flex. The white power light is on. For the past 2 days my Xfinity Flex has been unable to play the Pluto TV app. However, if I press the voice button on the Xfinity remote, I can see the "Listening" icon on screen and can launch apps by saying open Tubi etc. It includes Amazon Video and upgrade to 2 day shipping and much more. I checked and do not see this as a known issue. This week, I get the "X" purple logo animation and then just 3 dots in the middle of the screen. Often times those upgrades to have a service like Paramount + and Showtime are available through the app provider. Youtube Tv has a feature whereby if you are looking at a live TV show and then hit the back button to go back to the live TV guide, the currently running channel will continue running in the background while you navigate the guide. It won’t load any further, and there are no options to update the MLB App or anything. Mar 19, 2023 · Please note: Clearing locally stored data may sign you out of many apps on your TV Box and may affect apps on devices linked to your account. I guess you get what you pay for, it is free and Xfinity isn’t spending time fixing their issue. This is not always a viable option in our household. Apps not available. Tubi suggested clearing the data cache on the Flex. Sep 14, 2020 · I have this same issue. Find out more about the Max app on X1, Xumo Stream Box, and Flex. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Sep 5, 2021 · The code is APPS-04036 that shows up now for not loading up paramount + on the X-1 box. It wouldn't even take me to the sign in screen, just closed after a few seconds and took me back to the Flex home screen. 0:12 – Voice Remote Pairing | 0:28 – WPS Pairing* | 1:01 - Restarting Your Flex Dev Dec 27, 2022 · Navigate to the Netflix app using the Flex remote; data and files on your Comcast Xfinity set-top box to load content faster. Learn more about our free Xfinity X1 and Flex apps. If you have one of these, you can exchange it on Flex by choosing the YouTube TV app tile and following the prompts to swap out your streaming TV Box. They will restart the Flex and tell me diagnostics look good against my device. I'm sorry to hear you're having issues with accessing the Paramount Plus app. This is so ridiculous. Feb 10, 2024 · @earnold27 Thank you for reaching out via our Xfinity Community Forums. Mar 31, 2021 · 1. They do this by preventing apps like Plex from accessing personal media servers when installed on their cable boxes (Flex, X1, etc. Also, agree with comments on a similar forum topic that ROKU does this very well and this should be a basic capability. Flex. Oct 28, 2022 · Jan 22 2023 Same issue. Mar 14, 2023 · @user_9fd6e6 Thank you for reaching out on the Xfinity Community Forums. Mar 30, 2024 · Hello @user_b5f8c4 Thanks for taking time to report issue you're having with your TVs and our stream app. Learn about the Pluto TV app on Xfinity X1 and Flex. Take a look at the following articles to help find all the other great apps that are available. Jun 14, 2022 · So, the actual connecting "portal" is present & working for YouTube TV via Xfinity's Flex software, it's just the clickable icon to enter this portal that is missing from the start-up menu (and I've repeatedly gone through ALL icons). Our NOW TV service is not currently compatible with the Roku device. There is button in Xfinity/Settings/Help named Reset Netflix. Learn more about our paid Xfinity X1, Xumo Stream Box, and Xfinity Flex apps. But sometimes it’s possible that the app’s servers are not reachable or facing downtime issues. It works fine with all of my other devices. When it does this, my back button no longer works and I simply have to exit to the main menu. All the other apps work fine, but after a few days I need to restart (unplug) the flex box in order for Netflix to work. ). Spectrum, Comcast, etc. Nov 14, 2022 · Thank you very much for reaching out to us here @kmitch5. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. I have restarted the flex box, did a system refresh, unplugged it, and nothing seems to be fixing this problem. Oct 12, 2022 · Just got this Flex box tonight, I have a full/strong internet connection. I pay for cableTV for a reason…. Why does Xfinity see the need to keep deleting or not supporting apps that actually work? Xfinity's website is a disaster. Apr 16, 2023 · I cleared all data as stated in above comments. You could also try updating your Xfinity Flex OS & unplugging your router for the same amount of time. which are anime apps. To check The Service Status On App: Sign in with your Xfinity ID and password. (If it asked, if not move to next step) 6. If I exit an app, it goes back to a black home May 13, 2024 · The ESPN app that was installed on the prior generation Flex TV box allowed viewers to log in with BOTH a ESPN+(or Disney+) account credentials, as well as with a TV Provider credentials (i. I would be happy to check on any issue you are having with the Peacock app and network. I've tried every troubleshooting method I could think of. You can follow updates at the service alert posted here in the sub: Jan 6, 2023 · Hello @user_257707. The Paramount+ app lets me navigate and perform all other functions but will not play programs. Just to confirm we're talking about the right app, Paramount is a traditional cable channel that requires a live TV subscription, while Paramount Plus is a standalone streaming service. Are you still having issues with your Peacock app? If so, please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. Jul 14, 2022 · Here are a few troubleshooting tips to help you get the most out of Flex. U. For other news regarding Peacock app will not load on new Flex box and XFinity - Comcast Sep 26, 2021 · Hello and thanks for reaching out @Customer_Since-2010. I hope you're having a great day. Oct 17, 2024 · hardcase501 My team can definitely help you with your app concerns today. I am not familiar with this issue but would be happy to troubleshoot it with you. See full list on getdroidtips. Soft Reset: Press and hold the power button on the device for a few seconds until it restarts. com . user_yd5g7b. 6. Confirm that the TV is set to the proper input. I’m sorry to hear you're having an issue on all four of your TVs. Re-launching apps may store new data on your TV Box. I wonder why you bother having these third party apps at all, if your hardware or backend can’t support it. I wonder if Xfinity has software installed to slow down third-party apps so that customers switch to commercial TV. However, it could also be that the specific app you are accessing is experiencing a system-wide issue. com Mar 4, 2024 · When the apps fail to load on Xfinity Flex, the most common cause could be an unstable internet connection. Power Cycle: Unplug the Flex box from the power source, wait about 60 seconds, and plug it back in. Download the free Xfinity app, or scan the QR code with your smartphone. Roku is a device - they let you use it and generate data to sell. It sounds like you may be in the Free on X1 area. to EASILY watch shows on a big screen TV. All other Flex apps, ie, Netflix, Hulu, etc. What can I do to fix this? Device: Xfinity Flex box and Samsung TV. Jul 10, 2020 · I just got the Flex streaming box and set it up today only to discover that Netlix wouldn't load. Learn more about the ESPN app on Xfinity X1 and Flex. Wednesday, March 13th, 2024 12:31 AM Nov 8, 2023 · Popular apps on Flex and X1. It is not just to pay your bill or to get notifications about interruptions. user_5z51ms. It shows me "It looks like MLB App isn't working right now. . All the other apps load and all the apps, including HBOMax, work on my 2 other TV's. We’re aware of an issue affecting some customers’ ability to launch apps on their Xfinity X1 and Flex service, causes an error and their devices to freeze. We would be happy to take a look at what options we have available. Sep 1, 2021 · @XfinityBrie I just created my Xfinity ID for a new account today (12/29/21) after purchasing internet services (beginning 1/8/22). The voice control ONLY works on the main screen, not within any app. It is not listed among the other apps on the home screen, nor is it available when selecting "view all" apps. Find and click on black peacock not the yellow. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. When I select the Pluto TV app from the Xfinity Flex menu, the Pluto TV loading screen will begin, then it goes to a black screen. May 24, 2024 · First issue is performance - Xumo is really slow to respond! When I press a button on the remote to select an app it takes ~3-5 seconds just for the app logo to show on the screen, and then it takes 4-7 seconds for the app to launch. Is not as intuitive as one would hope. New to Flex and fairly happy. Now when you say Peacock into the remote is will load in the correct one and work as usual. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity Now you can watch on Xfinity Flex! To use the MLB app with Xfinity, you'll need an Xi6 or XiOne streaming TV Box with Xfinity Flex service. the best scenario to fix this would be to restart the app and see if it helps. I know how much I enjoy being able to use the voice remote to locate and view my programing without having to go search every streaming app for the program I want. All other video apps work fine. Nov 22, 2023 · You aren't able to delete apps off the Xfinity Flex boxes, however you can clear locally stored data by following the directions here. Overall it can be anywhere from 5-10+ seconds from clicking on the remote to being in the app. Oct 22, 2024 · Good afternoon, I went into settings on my Xumo box to update my subscription for Paramount from Paramount + to Paramount + with Showtime. Maybe it's the Flex box. Thanks so much for reaching out to us here for help with YouTube TV on Xfinity Flex. Jan 23, 2024 · Restarting the Xfinity Flex box will remove temporary glitches and establish the connections. However, I did have to reenter the Dec 20, 2021 · Hello @Ajsteele60! Thanks so much for taking a moment out of your day to leave a post on our community forum! I'm sorry to hear you're having concerns with your Flex service, but you have definitely come to the right place for assistance! Oct 6, 2021 · I have had my flex box for over a year now and it has just started having this problem. When is the last time you logged out of the Xfinity Stream app on your Streaming device? Logging out and back in will help refresh your connection and options. Note: You can also say, “Disney plus app” into your Xfinity Voice Remote to open the app. I am sad to hear you are not able to load the Apple TV app on the Flex box. This may be due to a problem within the application. I even deregistered this device from amazon, so that I could re-register it but that has not helped either. Better at first. Why won’t the starz app load on my flex box. Pandora is still working on my iPhone but not on the Xfinity Flex. Amazon Prime is a service - it doesn’t install the tablo app. If they want to have their own app and only let people watch many programs on there, fine, but I’m not gonna jump through hoops to watch programs. 1) Weekly or more often, when starting the xfinity stream app it will not load. What is Xumo from Xfinity (formerly Flex)? Xumo from Xfinity (formerly Flex) is a voice-controlled 4K ultra high definition (UHD)-ready streaming box that puts all your favorite streaming apps in one place on your TV. Jun 3, 2023 · Is there a fix yet for the discovery plus app not loading on the flex box? I just signed up for a free trial and now I can only watch it on my phone. It is not an HDMI cord issue either, I have four tv's two of which do not have HDMI hooked up and the same thing happens. First thing I wanted to do is arrange my apps though. If after those steps the app is still crashing constantly, please submit in-app feedback when you can load it May 24, 2024 · Until this week, I was able to select the Xfinity Stream app from Flex and stream shows. Jul 17, 2019 · How does xFi work with Xfinity Flex? If you have an Xfinity xFi Gateway, you can control your xFi service on Xfinity Flex, including knowing what devices are online and pausing WiFi access during family time. This has been an issue for at least a month. I too just hooked up to Xfinity WiFi +Flex and I like the feel and robustness of the remote and the streamer is fine. Apr 3, 2023 · Recently, my Flex box is having problems with the Netflix app. I do not see the Flex main menu as expected. Learn more about how to watch MLB on Xfinity Flex! Jan 9, 2023 · Third party apps. When I try to activate, my browser says "success!" but the TV just gives me the loading message. I would like to get your account pulled up and see about getting this resolved! Please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. All other apps are working just fine. Select Apps. We are happy to help and will get this figured out. Learn about the AMC+ app on Xfinity X1 and Xfinity Flex. This question Peacock app will not load on new Flex box is about XFinity-Comcast TV Television Apps. Currently, only the Netflix and YouTube apps are launching successfully. Feb 22, 2021 · I have restarted the Flex, did a system refresh and reset but the problem persists. Oct 12, 2023 · Hey there, @user_gru95l, thanks for reaching out through Xfinity Forums regarding the Xfinity Stream app. Apr 8, 2023 · Please check out the instructions outlined in our Activate the HBO Max App on Xfinity Flex or X1 article for additional directions on how to get the HBO Max app set up on each Xfinity television box you have. I was sent an “upgraded” new box, but it’s just another XG2v2. 1 Message. Use this app to play over 350 channels of news, sports, videos, ad-free music and more. The only difference now is Apple TV won’t load at all vice just being slow. I am a bot, and this action was performed automatically. So it has to be an issue with xfinity with the Apple TV app. I've contacted Xfinity support. You are able to perform a factory reset if you need to start fresh on the box. Dec 14, 2023 · At this time, there is not an option/feature to rearrange the apps on the Flex Home screen. e. Apr 3, 2022 · This is happening frequently. We would be more than happy to troubleshoot the issues you are experiencing with the Xumo Stream Box. Sport climbing is only viewable on the app, apparently (NBC, please get with the program and start showing ALL of the newest sports on CNBCsport climbing should be right up there with skateboarding as one of the fresh new sports in the Sep 14, 2023 · Thanks so much for reaching out to us here today with your Xfinity Flex questions! I took a look, and I am not showing the Cowboy Channel Plus as one of our currently available application for Flex or X1. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. To do so, click on the chat icon located at the top right of this forum's page. I hope this is resolved soon. Our review of Xfinity X1 DVR and Flex will not be complete if we don’t show you what other customers are saying. Reply reply Klaatu98 Mar 8, 2022 · To see if your Xfinity box is compatible press the Xfinity button on the remote Apps highlight and click the app icon then see if Netflix appears. Mar 13, 2024 · The Flex is asbsolutely no good to me without these apps. The app is "available for accessing our free, streaming content", and sounds like it will never offer access to personal media due to "the agreement with comcast/xfinity". I tried to log-in after creating my ID and am hitting the same "Hmm, the page didn't load correctly" issue. That makes sense since I have the Paramount+ app installed.
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